Terms & Conditions

MIKU Diamonds A/S

MIKU Diamonds A/S
Naverland 16
DK-2600 Glostrup
Phone: +4570606767
Company VAT-number (på dansk: CVR-nummer): DK39022710

Payment

MIKU Diamonds A / S accepts online payments with VISA, MasterCard and ViaBill.
Payment will only be deducted from your account when your goods are shipped unless other terms are agreed or specified on your order.
All prices listed on the website include Danish VAT.
The website uses the following currencies for prices:
Denmark – Danish kroner (DKK), USA – dollars (USD), euro (EUR)
MIKU Diamonds A / S uses a secure payment server that encrypts all information using the SSL protocol; This means that your data is secure and cannot be read by external parties.

Delievery 

Delivery time for your order is -1 day.
MIKU Diamonds A / S supplies our goods with the following external partners: pick-up & DHL.
Shipping costs are calculated by weight.
You can choose to have the package sent “without distribution” or “with distribution”.
You will always receive a tracking number so you can track your package.

Cancellation

No right of cancellation is offered for goods purchased on our webshop, as the nature of the goods is such that under Danish law no right of cancellation can or should be offered.

With regard to custom made designs, there is no right of withdrawal in any form.

The condition of the item on return
You are responsible for any deterioration in the value of the item caused by the item being handled in a manner that is different from what is necessary to determine the type, properties and function of the item. This means that you can examine the product in the same way as if you were in a physical store.
If the item has been examined more closely than described immediately above, it will be considered used and of impaired value. This means that if you cancel your purchase, you will be refunded a small portion or none of the purchase price.
MIKU Diamonds A / S is responsible for assessing the condition of a product.

Warrenty

For all products, a 2-year warranty applies under the Purchase Act (Danish købelov). This applies to all defects in, materials and production.

Claims regarding deficiencies and improvements must be addressed to MIKU Diamonds A / S within a reasonable period of time after the goods have been received. For this purpose, a maximum period of two months is considered a reasonable period, unless otherwise agreed. We will reimburse any shipping costs.
The warranty will be canceled in case of inappropriate use of the jewlery.
MIKU Diamonds A / S will cover fees for returning goods at a reasonable level.
If the goods are to be returned, please contact the company:

MIKU Diamonds A/S
Naverland 16
DK-2600 Glostrup
Phone: +4570606767

Privacy Policy
We do not sell any sort of personal data/information and we do not transfer your personal data to any third party; Data is only recorded in our customer records. You can have your data deleted at any time.
In order to enter into an agreement with MIKU Diamonds A / S we need the following information:
. Name
. Address
. Phone-number
. E-mail-address

We collect your personal data for the purpose of sending & delivering the item to you. The personal data is recorded by MIKU Diamonds A / S and stored for up to five years, after which the data is deleted.

When personal information is collected through our site, we ensure that this always happens after we receive your explicit consent. You will be informed of the exact types of information collected and the reason for collecting them.
The management at MIKU Diamonds A / S has access to the information stored about you. The data responsible at MIKU Diamonds A / S is:

Cookies

We use cookies to optimize the website and its functionality, in order to make your visit as easy and convenient as possible for you.
You can delete cookies from your computer at any time; the exact method depends on your browser.

Statistics
We use traffic statistics, which means that a statistics system collects information that is used to build a statistical image of the number of visitors we have and what media they come from (Google, Facebook etc.).
These statistics are only used for optimizing our webshop

Complaint procedure

Product complaint:
Konkurrence-og Forbrugerstyrelsen
Carl Jacobsens vej 35
DK-2500 Valby
www.forbrug.dk

For all EU citizens who are outside the EU, complaints must be sent via the European Commission’s online complaint platform on ec.Europa.EU.
In the case of complaints, please enter our e-mail address: sales@mikudiamonds.com and the website where you purchased the item.